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Data Protection

1. General Data Protection Statement

The protection of your personal data is important to us. As such, we process your personal data exclusively in accordance with the legal requirements. This data protection statement sets out the personal data that is gathered as a result of your use of our website and online shop, and the purposes for which this data is used and processed. By using these services, users consent to the collection and processing of their pesonal data to the extent set out in this data protection statement.

2. Collection of Personal Data

We collect personal data when you voluntarily disclose it to us as part of your order, or when you make contact with us (e.g., by using the contact form or e-mail), or when you open a customer account. The nature and extent of the personal data that is collected can be seen from the relevant data entry from. We only use the data that you provide in order to fulfil our contract and to process your enquiries. We store this data in a database on our server and use it exclusively for individual communication with you and/or to fulfil the contract.

3. Purpose of processing

Contesports processes the personal data it collects primarily to fulfil its contractual obligations and to deliver its services. This may involve the processing of orders, returns and payments and the provision of customer service.

4. Use and disclosure of personal data

If you engage us to provide goods or services, your personal data will only be used without your express consent to the extent that such use is necessary to provide the goods or services or to fulfil our contractual obligations. This may include the disclosure of your data to shipping companies to complete a delivery, or to credit companies or payment providers to process payments, or to third parties to fulfil our contractual obligations or to deliver our services.

5. Advertising and newsletters

Contesports is entitled to make use of the user data that is collected for its own marketing and advertising purposes. This applies to data that the user has provided orally, in writing, or by electronic means. If you sign up for our newsletter, we use the information that is required (or that is specifically disclosed by you) to send our newsletter to you on a regular basis, in accordance with the consent that you have given. You may unsubscribe from the newsletter at any time and may do so by following the link provided in the newsletter for that purpose.

6. Use of cookies

In order to give our website an attractive design and to enable a particular functionality to be used, we make use of so-called cookies on a variety of pages. These are small text files that are saved to your end user device. Some of the cookies that we use are deleted by us once your browser session has ended, i.e., once you close your browser (known as session cookies). Other cookies remain on your device and enable us to recognise your browser next time you visit the site. You can configure your browser so that you are notified when cookies are saved to your device, and can decide whether to accept them on a case-by-case basis or to block them altogether. If you choose to reject cookies, the functionality of our website may be restricted.

7. Web analytics tools

In order to continuously improve our online offering, we make use of so-called tracking technologies. Web analytics tools provide us with statistics and graphs that give us an insight into the way in which our website is used. This involves the transmission of data about the use of a website to the servers that are used for analytical purposes. Depending on the provider of the web analytics tool, these servers may be located in other countries. In the case of the most frequently used web analytics tool, Google Analytics, this data is transmitted including a truncated IP address, which prevents the identification of individual devices. Google complies with the data protection provisions of the "Swiss-US Privacy Shield" agreement and has registered with the US Department of Commerce for that purpose. The IP address collected by Google Analytics from your browser will not be combined with other Google data. Google will only disclose this data to third parties where legally required to do so or as part of the processing of data under the contract. You can prevent cookies from being saved to your device by configuring your browser software; however, we draw your attention to the fact that, if you do this, you may not be able to use the full range of features offered by this website. Moreover, you may prevent the collection of data generated by the cookie and relating to your use of the website, and also prevent the processing of this data by Google, by downloading and installing the browser plug-in that is available from the following link: http://tools.google.com/dlpage/gaoptout?hl=de

8. Use of Plug-Ins

So-called social media plug-ins are integrated into our website, from providers such as Facebook. This program can be recognised by the logo of the relevant social network. No connection to social network servers is created simply by accessing our site, as the logos are merely a graphic representation. You will only be redirected to the actual plug-in by clicking on the logo. If you use the plug-in, a connection to the network will be created, and the data of the image that you wish to share with your friends will be transmitted to the social network server. If you are logged in when using this plug-in, your visit will be recorded directly against your user account. In this case, you will no longer be notified of the consequences of accessing the data or the content of the data to be transferred. You may find details of the exact scope and purpose of the collection of data by each social network, its further use of this data, and any configuration options that may be available in respect of your user account by referring to the relevant network's own data protection statement.

9. Obligation to store/delete data

Contesports will retain users' personal data for as long as appropriate or necessary to comply with applicable laws, or for as long as necessary to fulfil the purpose for which it was collected. Contesports will delete personal data as soon as it is no longer required and in any event upon expiry of the legally specified maximum retention period.

10. Right to be notified, right to require deletion or correction, and right to object

Users are entitled, by making a request in writing and providing a copy of an official identification document, to receive information about the personal data held about them at any time. Moreover, users have the right to correct their personal data, if this data is inaccurate or outdated. They are further entitled to require the deletion of their personal data. This entitlement is, however, subject to any legal or contractual obligation. Finally, users have the right to object to the processing of their personal data at any time.

Last updated 05/18; we reserve the right to make changes at any time.

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